Quality Holidays

Sustainability has always been a core value for us. This is why, by the end of 2023, we are committed to reducing single-use plastic by 50% in all Bluserena Resorts, cutting the production and disposal of plastic by as much as 43 quintals. In this way we will preserve our seas and the environment, demonstrating that it is possible to reconcile quality of service with care for the environment.

We constantly take care of the well-being and enjoyment of our guests, designing services, equipment and amenities based on their needs. We adopt the highest safety standards and continuously implement our prevention protocols, also in accordance with evolving regulations. Thanks to this commitment, our customer satisfaction, measured weekly, stands at 95 per cent.

Our catering is rich, varied, of quality and safe: we guarantee an absolute commitment in terms of hygiene, food traceability and attention to food intolerances. Our wide beaches are perfectly equipped, cleaned daily and offering a careful and constant bathing assistance service.

Every year at least 20 employees are exclusively dedicated and specifically trained to quality supervision carry out over 7,500 checks and 3,000 instrumental surveys.

Our resorts are free of architectural barriers and equipped for guests with disabilities. Dedicated rooms are available, reserved parking spaces, in the amphitheater and on the beach (near the walkway), JOB chairs for swimming in the sea. There are no individual accompanying services.

The professionalism of our employees is a fundamental lever for applying the high standards of our services, which is why we have always invested in training.