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Bluserena for Quality
 
For over 30 years, Bluserena has been paying its utmost care and attention to offering Quality Holidays, putting the Guest at the centre of every decision and activity. All our facilities are new or constantly renewed, with a busy schedule of maintenance activities and improvements.

 
Quality and Safety
 
Training

Our Catering service is rich, varied and of excellent quality. And safe, too: we ensure total commitment in terms of hygiene and traceability of the food products. Our large beaches, private and accessible directly from the village, are sandy, gently sloping and suitable for children. Perfectly equipped, they are cleaned daily and offer a constant assistance service.
 
The ability and professionalism of our employees are crucial factors for the application of the high standards of organization, quality and services on offer. Bluserena has always invested on the training of its employees, for over 20,000 hours/person per year: class training, “on-the-job” training, continuous training and specialization of the skills.
 
Checks
 
Accessibility

The quality of the services, hygiene and safety is ensured also by analyses, assessments and measurements carried out by specifically trained staff, performing 4,800 checks on the quality of services, 1,350 instrumental assessments and 240 laboratory analyses to ensure the safety of water and food.
 
Our villages have no architectural barriers and equipped for our differently abled guests. We have rooms for differently abled guests, reserved slots in the parking lot, in the amphitheatre and on the beach (near the walkway), and special chairs for bathing. Individual escorting service is not provided.
 
Attainments
 
   

Customer satisfaction amounts to 95%, and is assessed in writing on a weekly basis. For over thirty years, Bluserena has simply been a synonym for Quality.
 
 
 
 


Tripadvisor


TripAdvisor, 41 awards for Bluserena over 5 years! Since 2012, the Bluserena Villages have received no less than 41 awards from Tripadvisor, including "Certificate of Excellence" and "Travellers’ Choice" in the “Family Hotels category”.