Quality Holidays | Bluserena

4-Star Bluserena Holiday Villages

Quality Holidays

For over 30 years, Bluserena has been paying its utmost care and attention to offering Quality Holidays, putting the Guest at the centre of every decision and activity. All our facilities are new or constantly renewed, with a busy schedule of maintenance activities and improvements.

Description of services, photos, videos and virtual tours may not be representative of the current services as they have been subsequently modified due to the covid emergency.

FREE CANCELLATION UP TO 14 DAYS FROM THE BEGINNING OF THE HOLIDAY
BOOK WITHOUT RISK WITH BLUSERENA! IN ALL 4-STAR VILLAGES AND 5-STAR BLUSERENA HOTELS

For information, you can contact our booking office at +39 085.8369777, by email writing to booking@bluserena.it

Attainments

Customer satisfaction amounts to 95%, and is assessed in writing on a weekly basis.

Quality and Safety

Our food service is rich, varied and of excellent quality. And safe, too: we ensure total commitment in terms of hygiene and traceability of the food products with focus on food intolerances. The our large beaches, are perfectly equipped, they are cleaned daily and offer a constant assistance service.

Checks

Exclusively dedicated and specifically trained staff performing 7,500 checks on the quality of services, 3,000 instrumental assessments and 650 laboratory analyses to ensure the safety of water, swimming pools and food.

Tripadvisor

All Bluserena resorts have a score of 4.5 out of 5.0 on TripAdvisor, with the exception of one 4.0 and one 5.0 out of 5.0. Since 2012 it has received 87 Tripadvisor awards, including Certificates of Excellence, Hall of Fame awards and Travellers’ Choice “Hotels for Families” awards.

Accessibility

Our villages have no architectural barriers and equipped for our differently abled guests. We have rooms dedicated, reserved slots in the parking lot, in the amphitheatre and on the beach (near the walkway), and special chairs for bathing. Individual escorting service is not provided.

Training

In order to guarantee the high standards of service that we provide, our staff must always be professional, which is why Bluserena has always invested in training.

Kids Friendly Holiday

Our services, equipment and comfort are designed to meet also the needs of children, kids and their parents, to provide fun as well as safety, with a constant and thorough maintenance activity.

bluserena is tinged in green

In order to reduce the consumption of non-renewable energy and the impact on the environment, Bluserena uses energy produced by photovoltaic panels, which, in this way, avoids the emission of about fifteen thousand tonnes of carbon dioxide into the atmosphere annually. Bluserena has received the CERTIFICATE OF ENVIRONMENTAL SAVING in testimony of its commitment to the environment. In 2019, by purchasing Fiberpack products, in 2019 Bluserena helped save 3,331 trees and reduced CO2 emissions by 20,360.2 kg.