Bluserena
Back to general questions
Back to general questions
  • Useful topics:

health

Yes, near the Serenè Resort is located the Crotone Hospital (KR), about 30 km away.

Yes, near the Serenusa Resort is located the Licata Hospital (AG), about 8 km away.

Sì, presso il Serenè Resort puoi usufruire di medici residenti all’interno del resort, sempre pronti a prendersi cura di te, 24 ore su 24. Lo studio medico è aperto negli orari consultabili sui cartelli esterni, offrendo visite gratuite sia al mattino che al pomeriggio.

Potrai comunque rivolgerti alla nostra Reception per fissare un appuntamento in altri orari e fuori dallo studio medico in caso di necessità (a pagamento).

services

At the Serenè Resort we offer a service for booking and purchasing medicines, to ensure you a peaceful, worry-free stay.

In addition, pharmacies are just a few km away, ensuring you easy and quick access to everything you need.

No, at the Serenè Resort, the shuttle service is not available.

Yes, at the Serenè Resort beach towels are:

  • included for guests on the All-Inclusive package, for all guests aged 8 and over
  • not included for guests on the Soft-Inclusive package; available to hire (for a fee).

Families staying in a Family room will receive as a complimentary gift two personalized Serenella beach towels.

Furthermore, for all guests who are members of the Club BluserenaPiù (with at least 5 points), free rental of one beach towel per person from age 12 is provided (with weekly change; additional washes are subject to a fee). A deposit will be required on site and will be returned at the end of the stay (benefit valid while supplies last).

Yes, at the Serenè Resort each room has a beach umbrella with two sunbeds. If you prefer a beach umbrella in the front rows and/or in the central sector, you can book it with a small extra charge.

Yes, at the Serenè Resort there is the Bluwellness, the area dedicated to those who, while on holiday, wish to treat themselves to a break focused on relaxation and well-being. It offers:

  • facial and body treatments
  • relaxing, sports and holistic massages
  • personalized wellness paths (services at an extra charge and available from Monday to Sunday)

Yes, on request, we also offer car rental at advantageous rates during your stay at the Serenè Resort.

N.B. The service can be booked on site and is subject to a fee.

Yes, at the Serenè Resort a internal, unguarded parking lot, to guarantee you maximum convenience.

At the Serenè Resort, the Dreamteam Bluserena, a great professional entertainment staff, attentive and never intrusive, will make your holiday unforgettable and full of emotions, offering not only fun, but timely and reliable services designed for the needs of adults and children alike:

  • the kids’ and teens’ clubs
  • fitness
  • sports courses
  • tournaments
  • parties
  • games
  • dances
  • excursions

Every evening, in the large amphitheatre, musicals, cabaret, comedies and variety shows, shows curated down to the smallest detail.

Yes, at the Serenè Resort paid stroller rental is available, for a fee.

Yes, the Serenè Resort offers free Wi-Fi connection in all areas of the resort.

Yes, at the Serenè Resort an ATM is available for cash withdrawals.

During your stay at the Serenè Resort, regardless of the formula chosen, many services are included:

  • two cans of water in the room
  • table at the restaurant
  • use of the Baby Kitchen
  • cot
  • changing table
  • toilet seat reducer (on request)
  • bottle warmer
  • baby bath tub and linen set
  • Baby Kit (products for children’s hygiene)
  • beach umbrella on the beach
  • entertainment
  • dance classes
  • shows
  • club for children and teenagers from 3 to 17 years old
  • for children and teenagers, supervised lunch with entertainers (in July and August, supervised dinner is also available, with clubs open until 11 p.m.)
  • swimming pools
  • sports fields and equipment
  • fitness area
  • group lessons in water and land sports
  • tournaments

sea, beach and swimming pools

The Serenè Resort has:

  • a large central swimming pool with whirlpools and pools of various depths
  • a swimming pool for swimming, both with large sunbathing areas equipped with sun loungers and umbrellas
  • an indoor pool at the Mini Club

At the Serenè Resort the beach is of fine sand, private, equipped with umbrellas, two sunbeds, bar, changing rooms, showers, information desk.

The resort has a wide sandy beach located on average 300 m from the rooms. The sea, with a sandy seabed, is shallow in the area closest to the shoreline.

bookings

At the Serenè Resort beach umbrellas in the front rows and in the central area are available on request and for a fee, until availability is exhausted. The request must be made at the time of booking.

travel and transfers

Yes, it is possible to book the transfer service from the airport or station to the Serenè Resort. We recommend booking the service in advance, providing the arrival and departure flight times.

If you need a child seat, it is available for a fee and must be requested when booking the individual transfer (it is not available for shared transfers).

You can reach the Serenè Resort:

By car: Adriatic side: A14 towards Taranto, exit Palagiano; then SS106 towards Crotone following signs for Reggio Calabria; after passing Crotone, the resort can be reached by continuing for 25 km towards Reggio Calabria on SS106. Tyrrhenian side: A1 to Salerno, then A3 Salerno – Reggio Calabria, exit Lamezia Terme. Take the dual carriageway towards Catanzaro and continue to the junction with SS106. Then continue towards Crotone for 40 km.
By train: Crotone railway station is about 20 km from the resort.
By plane: Crotone airport is 18 km away, Lamezia Terme airport is 80 km away; transfer service from stations and airports is available on request.

sport

At the Serenè Resort you can do the following water sports at the Bluserena Seasport:

  • pedal boat
  • canoes
  • paddle surfing, with the option of group lessons (free) and private lessons (for a fee)
  • big sup (up to 8 people)
  • sailing and windsurfing, with the option of group lessons (free) and private lessons (for a fee)
  • boat and inflatable boat excursions (for a fee)

Yes, at the Serenè Resort you can find:

  • swimming pools
  • 7-a-side football pitches
  • floodlit five-a-side football pitches with artificial turf
  • tennis courts
  • multi-purpose basketball/volleyball court
  • beach tennis courts
  • beach volleyball courts
  • padel courts
  • archery ranges
  • shooting ranges
  • table tennis tables
  • bowls courts
  • jazzminton court

Furthermore, group (for free) or individual lessons (for a fee) are available in:

  • swimming
  • sailing
  • windsurfing
  • paddle surfing
  • padel
  • tennis
  • target shooting
  • archery

Lastly, there are fitness trails in the woods.

Yes, at the Serenè Resort there is a modern indoor fitness area, with assistance from qualified instructors at set times, equipped with:

  • isotonic machines
  • dumbbells
  • walking treadmill
  • spinning bikes
  • balance board
  • strength training rope

Yes, at the Serenè Resort you can play both in the fitness area and outdoors:

  • tennis
  • padel
  • bowls
  • archery
  • shooting
  • table tennis
  • yoga
  • zumba
  • tai chi stretch
  • nordic walking
  • jump fitness
  • aqua fitness
  • fan dance
  • indoor cycle experience
  • run across
  • aqua step

There is also a modern covered fitness area, with assistance from qualified instructors at set times, equipped with:

  • isotonic machines
  • dumbbells
  • walking treadmill
  • spinning bikes
  • balance board
  • strength training rope

Yes, if you love dancing, at the Serenè Resort every day will be a party. Let yourself be swept away by the rhythms of:

  • salsa
  • merengue
  • bachata
  • cha cha cha

In addition, from 2026, an exciting new feature: Bluserena Baila Retrò, a full day dedicated to the most beloved group dances of the past—from the Macarena to the Limbo, from the Hully Gully to the Lambada, up to the famous Mambo No. 5 and many more.

There will be no shortage of daytime and evening events with the most loved group dances.

animation

At the Serenè Resort shows, musicals, variety and cabaret will accompany you every evening in our large amphitheaters, with fantastic costumes, thrilling choreography and beautiful live songs.

entertainment

At the Serenè Resort there are lots of exciting moments throughout the day. From morning to evening, the positive energy and infectious vitality of the Bluserena Dreamteam will lead you through a thousand activities, parties and games:

  • Club for children and teenagers
  • Yoga
  • Zumba
  • Tai chi Stretch
  • Nordic Walking
  • Jump fitness
  • Water Fitness
  • Fan Dance, dance and fitness together
  • free group sports courses
  • live music
  • sports tournaments
  • card tournaments
  • board games
  • dance lessons

children and young people

Yes, at the Serenè Resort in the room you will find everything you need for your baby’s well-being:

  • a cosy cot
  • a practical changing table
  • a WC reducer (on request)
  • a bottle warmer
  • a baby bath tub
  • a set of soft linen
  • a Baby Kit with gentle products for baby care

At the restaurant you will find a dedicated high chair.

In addition, there is the Baby Kitchen, a separate area where parents can prepare meals for their little ones. They will find food at mealtimes and everything they need to prepare it.

No, at the Serenè Resort there is no babysitting service for the youngest guests.

Yes, at the Serenè Resort with Serenino Serale children aged 3 to 9 can spend carefree and cheerful evenings in the company of many new little friends.

Serenino Serale is available every day except Sundays, after the Serenino Dance Show and until 11 p.m., from 1 June to 5 September 2026.

At the Serenè Resort there is a wide program of activities designed for children and teens:

  • the Serenino Club for children aged 3 to 5 years with safe and tailor-made spaces, games, sea, sports, creative workshops. It includes:
    • the Serenino Dance Show evening show with Serenella and the “Serenella Wonderland”
    • the Discovery Picnic, Make it Art (artistic and creative workshop), Little Genius – Mad Scientist (science lab) and the Serenino Family Factory
    • assisted lunch from 01/06 to 05/09/2026

It is available every day except Sunday from 9:00 to 12:30 and from 15:00 to 18:30 or with continuous hours from 01/06 to 05/09/2026 (in July and August, open until 11 p.m. with the option of adding assisted dinner)

  • the SereninoPiù Club for children aged 6 to 10 years, which includes adventures, creativity, sports. It includes:
    • Discovery Picnic, Magic Experience (magic workshop), Crazy Style (creative and craft workshop) and Serenino Family Factory
    • assisted lunch from 01/06 to 20/09/2026

Children aged 9 years can choose whether to stay with SereninoPiù or move on to SerenUp.

It is available every day except Sunday from 9:00 to 12:30 and from 15:00 to 18:30 or with continuous hours from 01/06 to 05/09/2026 (in July and August, open until 11 p.m. with the option of adding assisted dinner)

  • the Serenino Evening for children aged 3 to 9 years

It is available every day from 21:00 to 23:00, from 01/06 to 05/09/2026.

  • the SerenUp for children aged 10 to 13 years. It includes:
    • activities tailored and experiences such as the Sea Cubs (sailing/windsurfing + canoeing + packed lunch) and A Night as Pirates (night in a tent), XXL Game (life-size and real-world board games) and Challenge Up (physical or intellectual challenges)
    • assisted lunch with staff from 01/06 to 05/09/2026

13-year-old kids can choose whether to stay with SerenUp or SerenHappy.

It is available every day except Sunday from 9:00 to 12:30 and from 15:00 to 18:30, from 01/06 to 05/09/2026 (in July and August, open until 11 p.m. with the option of adding assisted dinner)

  • the SerenHappy for kids aged 14 to 17. It includes:
    • experiences such as Animator for a day, Sunset Vibes (reserved aperitif), Explorer lunch (picnic/outdoor experience) and Survivor Fun, featuring challenges, skill tests, team games and strategy
    • sports and activities on the beach (sailing, windsurfing, canoeing, Big SUP, sailboat, paddle surfing, tournaments).
    • assisted lunch with staff from 01/06 to 05/09/2026

It is available every day except Sunday from 9:30 to 12:30 and from 15:00 to 18:30, from 01/06 to 05/09/2026 (in July and August, open until 11 p.m. with the option of adding assisted dinner)

In addition, for children/teens with a height between 110 and 150 cm an Adventure Park with pSafe suspended paths among the trees.

In addition, there is a football school, a rhythmic gymnastics school, a dance school, and sports courses in swimming, tennis, sailing and windsurfing, as well as sporting competitions.

rooms

At the Serenè Resort 466 rooms await you in two-storey buildings, very close to the sea (300 m). All equipped with Wi-Fi, air conditioning, TV, mini-fridge, safe and private bathroom, you can choose between:

Classic Garden
A small oasis of tranquillity on the ground floor, with a garden all to yourself. Perfect for two guests, with the option of adding a single sofa bed or a pouffe; if you are travelling with two children under the age of 3, we will welcome your little ones with one foldable cot and one single bed with safety rails (in these cases, the space will be slightly more compact). Some Classic Garden rooms are equipped with furnishings adapted for guests with disabilities.

Classic Balcony
A cosy retreat on the first floor, with a private small balcony. Ideal for two guests, with the option of adding a single sofa bed. If you are travelling with two children under the age of 3, we will welcome your little ones with one foldable cot and one single bed with safety rails (in this case, the space will be slightly more compact).

Superior
A touch of extra space for your holiday. Perfect for two or three guests, with a third bed on a sofa bed. In some rooms, you may request a fourth bed on a pouffe (space will be more limited in this case). Superior Garden rooms on the ground floor feature a lovely garden, while Superior Balcony rooms on the first floor offer a small balcony.

Superior Quadruple
Perfect for a family or a small group of friends. These rooms accommodate 4 guests, with furniture elements separating the double bed from the two single beds to ensure greater privacy. If you are travelling with two children aged between 0 and under 3, we will provide one folding cot and one single bed with side rails (space will be slightly more limited in this case). You may choose between Superior Quadruple Garden on the ground floor with garden, and Superior Quadruple Balcony on the first floor with small balcony.

Superior Experience

Ideal for those seeking a truly exclusive stay. Featuring a charming private balcony, these rooms are perfect for two or three guests, with a third bed provided as a sofa bed. They include a spacious and comfortable Bali bed on the beach, with the option to enjoy lunch served directly in this private haven of comfort. You will also find an espresso coffee machine and kettle with a selection of teas and herbal infusions, a beach towel with daily change, and unlimited access to the resort’s Food Points.

Classic Connecting
Two interconnecting rooms accommodating up to 5 guests, each with its own bathroom. One of the rooms features a third bed on a sofa bed. The Garden rooms are on the ground floor with a charming garden; the Balcony rooms are on the first floor with a small balcony.

Family
A special haven for families or groups of friends of up to 4 people, with furniture elements separating the double bed from the two single beds. If you are travelling with two children aged between 0 and under 3, we will provide one folding cot and one single bed with side rails (space will be slightly more limited in this case). A private garden and many thoughtful details make your stay unique: in addition to Classic room amenities, these rooms include a kettle with tea and herbal infusions, TV with Sky channels including children’s channels, and two complimentary Serenella personalised beach towels for the delight of younger guests.

Dog Room
If you are travelling with your four-legged friend, our Classic Dog Rooms are ready to welcome them. Located on the ground floor, they feature a fenced garden where your dog can move freely and safely. A dog bed and food and water bowls are provided. Small dogs up to 10 kg are welcome. Availability is limited, so please book in advance.

At the Serenè Resort room, residence and beach umbrella must be vacated by 10:00 a.m. on the day of departure.

Available changing rooms with showers, linen, hairdryer and unattended luggage storage. Check-out procedures must be necessarily carried out the day before departure.

N.B. By booking the Late check-out the room (or residence) and the beach umbrella are available until 2:15 p.m. on the day of departure. The service is subject to a fee and limited availability (preferably to be booked at the time of confirmation or, on site, by 3:00 p.m. 2 days before departure).

At the Serenè Resort on the day of arrival the rooms are handed over starting from 4:00 pm, regardless of the arrival time at the property.

accessibility

Yes, the Serenè Resort is free of architectural barriers. In addition, available:

  • rooms for guests with disabilities
  • reserved spaces in the car park, in the amphitheatre and on the beach (near the walkway)

On the beach there is a JOB chair, specifically for bathing in the sea.

N.B. No individual accompaniment services are provided.

restaurants

Yes, the dining rooms of the central restaurants are air-conditioned.

Yes, you can choose our Food Points, free of charge and open at least 6 days out of 7, for a different lunch or dinner every day.

 

At the Serenè Resort you can book:

  • Food Point Il Gusto, from 08/06 to 19/09
  • Food Pint Le Onde, from 08/06 to 05/09

 

Both with table service.

 

If you prefer to stay under the beach umbrella, you can book our Sea Box, to be enjoyed on the beach.

 

All restaurants can be booked the previous day from the online area https://www.bluserena.it/go/. You can book the themed restaurants while availability lasts.

The restaurants at the Serenè Resort observe the following hours:

Breakfast: 07.30 – 10.00
Lunch: 12.30 – 14.00
Dinner: 19.30 – 21.00

N.B. Bluserena reserves the right to change them.

At the Serenè Resort you can find a central restaurant with air-conditioned dining rooms and the Patio, a shaded outdoor area, immersed in the greenery of the garden. The Patio is free of charge and you can book it when confirming your holiday.

In addition, as an alternative to the main restaurant, you can choose two food points, free of charge and open at least 6 days out of 7, bookable the day before via the Bluserena app:

  • At the Serenè Resort, the Food points Il Gusto (open from 08/06 to 19/09/2026) and Le Onde (open from 08/06 to 05/09/2026) await you, both with table service.

If you love having lunch close to the sea, you can enjoy our Sea Box, bookable until sold out and to be enjoyed under your beach umbrella.

N.B. Wherever you choose to eat, in the themed restaurants or on the beach with our Sea Box, the reservation will be valid for the entire room and not for individual guests. In case of bad weather, if you have booked the Patio or the themed restaurants, you can move to the central restaurant. On the day of your arrival, a dinner awaits you in one of the resort’s restaurants, chosen by us to offer you the best welcome.

Yes, if you are gluten intolerant, the main restaurant at Serenè Resort Resort offers a basic gluten-free menu suitable for coeliacs, in accordance with the Italian Coeliac Association’s Eating Out Programme (AFC) from 7 June to 5 September.

At lunch and dinner, you can enjoy a menu consisting of three starters, two first courses, two second courses, a pizza and a dessert, all gluten-free.

Yes, during the booking phase, it is possible to choose the table location in the central restaurant (subject to availability).

 

At the Serenè Resort three different options are available:

  • table in the indoor dining rooms, assigned to the family for the entire stay (for a fee)
  • table at Il Patio, a shaded outdoor area outside the central restaurant, assigned to the family for the entire stay (free)
  • table in a shaded outdoor area, for the family, not assigned, therefore not the same for the entire stay (free)

pets

Yes, at the Serenè Resort it is possible to bring your own small dog:

  • maximum 10 kg
  • only if provided with a health certificate

The stay for pets must be booked in advance as it is subject to availability and is to be understood as paid.

Your dog will stay in a room, equipped with bowls for food and water, and will not be allowed to circulate in common areas such as the restaurant, bar, pool etc.

No food is provided for the dog.

living room

Yes, the tourist tax at the Serenè Resort is mandatory. Italian municipalities have the option to apply the tourist tax; therefore, if in force, it must be paid in accordance with current regulations, even if introduced or changed after confirmation of the stay.

They are exempt from payment of the tourist tax, as provided for by the relevant municipal regulations in force:

  • children under 10 years of age

Was this page helpful?

Your feedback helps us improve.