FAQ HOTEL SANSICARIO MAJESTIC

No, at the Hotel Sansicario Majestic there is no doctor in the hotel but there is an on-call medical service available in nearby Cesana Torinese.

Yes, close to the Hotel Sansicario Majestic is located the Susa Hospital (TO), about 27 km away.

Yes, it is possible to book the transfer service from the airport or station to the Hotel Sansicario Majestic. We recommend booking the service in advance, providing the arrival and departure flight times.

If you need a child seat, it is available for a fee and must be requested when booking the private transfer (it is not available for shared transfers).

Yes, it is possible to book the transfer service from the airport or station to the Hotel Sansicario Majestic. We recommend booking the service in advance, providing the arrival and departure flight times.

If you need a child seat, it is available for a fee and must be requested when booking the private transfer (it is not available for shared transfers).

Yes, at the Hotel Sansicario Majestic you can first reach the slopes with the hotel’s shuttle and, from there, take the chairlift (for a fee) to enjoy breathtaking views.

Alternatively, from Thursday to Sunday, a free bus is available that will take you to Cesana or Sestriere, to explore the magnificent surroundings.

During the slopes’ opening hours, you can use our shuttle service, which will take you from the hotel to the lifts and back.

The lifts are about 500 meters away and only 3 minutes away. The shuttle service is completely free and will allow you to get around in maximum comfort.

You can get to the Hotel Sansicario Majestic:

By car: A32 Turin-Frejus, exit at the 3rd exit Oulx Circonvallazione then SS 24 for 10 km to Cesana, then provincial road towards Sestriere, after about 3 km turn off to Sansicario.
By train: Oulx station 14 km away.
By plane: Turin airport 100 km away.
Distances 740 km from Rome and 215 km from Milan.

At the Hotel Sansicario Majestic we offer a medication reservation and purchase service, to ensure you a peaceful, worry-free stay.

In addition, pharmacies are just a few km away, ensuring you easy and quick access to everything you need.

Yes, at the Hotel Sansicario Majestic, during the ski slopes’ opening hours, we offer you a convenient shuttle service to take you to the lifts, located just 500 metres from the hotel and reachable in about 3 minutes. You can also use our shuttle service to reach the shopping centre.

To view the timetable, log in to the reserved area BluserenaGO.

No, it is not possible to rent a car at the Hotel Sansicario Majestic.

Yes, at the Hotel Sansicario Majestic you can make use of:

• free outdoor parking
• a garage, accessible from inside the hotel, available for a fee

The ski lifts are open from 9:00 a.m.. Closing times vary depending on the lifts, between 4:00 p.m. and 5:00 p.m..

Yes, at the Hotel Sansicario Majestic some group courses are available for all ages and levels at affiliated rates, bookable on www.sansicarioaction.it.

If you prefer a more personalised lesson, you can also request one-to-one lessons.

N.B. We recommend booking ski courses before arriving at the hotel, to ensure an unforgettable experience.

Yes, at the Hotel Sansicario Majestic hyou have the option to rent a wide range of ski equipment at affiliated rates on www.sansicarioaction.it, with delivery directly to the slopes, for greater convenience.

Yes, at the Hotel Sansicario Majestic pyou can take advantage of a free ski storage at the base of the lifts, complete with a reserved locker. This way your experience on the snow will be carefree and all about relaxation.

At the Hotel Sansicario Majestic you’ll find extraordinary entertainment: free of charge, funny and quality services for all ages. With games, evening shows and live music, we will make your holiday unforgettable!

Yes, at the Hotel Sansicario Majestic pyou can take advantage of a free ski storage at the base of the lifts, complete with a reserved locker. This way your experience on the snow will be carefree and all about relaxation.

Yes, at the Hotel Sansicario Majestic you have the convenience of being able to purchase ski passes (minimum 2 days) valid throughout the entire Vialattea ski area.

Yes, the Hotel Sansicario Majestic offers free Wi-Fi connection in all areas of the hotel.

Yes, at the Hotel Sansicario Majestic there is an ATM for cash withdrawals.

During your stay at the Serena Majestic Hotel Residence, regardless of the package chosen, a great many services are included:

• two cans of water in the room
• table at the restaurant
• use of the Baby Kitchen
• cot
• changing table
• toilet seat reducer (on request)
• bottle warmer
• baby bath tub and linen set
• Baby Kit (products for children’s hygiene)
• beach umbrella on the beach
• entertainment
• dance classes
• shows
• club for children and teenagers aged 3 to 17
• for children and teenagers, supervised lunch with entertainers (in July and August, supervised dinner is also available, with clubs open until 11 p.m.)
• swimming pools
• courts and sports equipment
• fitness area
• group lessons in water and land sports
• tournaments

At the Hotel Sansicario Majestic you will find a splendid indoor heated pool, accessible free of charge for your moments of relaxation.

One hour a day is available to you, open Monday to Saturday from 10:30 to 12:30 and from 15:30 to 19:30, Sunday from 15:30 to 19:30.

If you want to enjoy the pool in the afternoon, you will need to book entry the previous day on the online area BluserenaGO, choosing your preferred time slot among: 15:30-16:30, 16:30-17:30, 17:30-18:30, 18:30-19:30, until places run out.

During the evening hours (from 19:00 to 20:00), use of the pool is reserved for adult guests (service bookable from Monday to Saturday). In the morning access is free, always subject to availability.

N.B. The above times may be subject to change.

Yes, with the Wellness Card, reserved for guests over 14 years old, you can access our wellness center with:

• three whirlpool tubs
• three saunas
• Turkish bath
• sensory showers
• relaxation area with an enchanting view of Monte Chaberton

In addition, for a moment of pure pleasure, available for a fee and by reservation, massages and beauty treatments, designed to give you a rejuvenating break.

Yes, at the Hotel Sansicario Majestic a gym with modern isotonic machines, with free entry, awaits you.

At the Hotel Sansicario Majestic you’ll find extraordinary entertainment:

• free entertainment
• games
• evening shows
• live music

At the Hotel Sansicario Majestic the “NON-SKIERS’ CLUB”, designed to let you experience the magic of the mountains even without skiing.

You can enjoy a pleasant and relaxing holiday, taking part free of charge in the walks offered by the “Club”, in the company of our entertainers, to breathe in all the enchanted atmosphere of a holiday in the snow, even if you don’t like skiing.

Presso l’Hotel Sansicario Majestic, se non scii, potrai goderti una piacevole vacanza partecipando gratuitamente alle passeggiate proposte dal “CLUB NON SCIATORI”, accompagnato dei nostri animatori, per immergerti nella magica atmosfera di una vacanza sulla neve.

Inoltre, l’hotel offre una gamma di proposte e attività create su misura per soddisfare ogni esigenza, con particolare attenzione a chi desidera esplorare la montagna senza sci. Scopri tutti i dettagli delle escursioni disponibili sull’area online BluserenaGO.

Yes, at the Hotel Sansicario Majestic some group courses are available for all ages and levels at affiliated rates, bookable on www.sansicarioaction.it.

If you prefer a more personalised lesson, you can also request one-to-one lessons.

N.B. We recommend booking ski courses before arriving at the hotel, to ensure an unforgettable experience.

No, at the Hotel Sansicario Majestic there is no a babysitting service for the youngest guests.

At the Hotel Sansicario Majestic there is an extensive programme of activities designed for children and teens:

• the Serenino Clubis the Mini Club for children aged 3 to 9. Here, parents can leave their little ones in safe hands, with passionate and qualified entertainers. Children will find a world of fun with playful-creative activities, games, workshops and afternoon snacks. The Serenino Club is open from 9.00 am to 6.00 pm, every day except Sunday.
• the SerenUp Club is dedicated to children aged 10 to 14. It offers a program rich in sports, recreational and creative activities, for a holiday full of energy. The SerenUp Club is open from 9.00 to 13.00 and from 16.00 to 19.00, every day except Sunday.

In the morning, the entertainment staff will help children and teenagers get dressed, will accompany them to the Ski School and bring them back to the hotel.

In addition, there is the possibility of having lunch with the entertainment staff (for a fee for guests on half board).

Please at the Hotel Sansicario Majestic p you can choose from different types of rooms and suites:

• Classic. Rooms for two guests with the possibility of adding a cot. They have a lovely small balcony and the bathroom has a shower or bathtub. Some are furnished to accommodate guests with disabilities. Classic rooms with a beautiful view of Mount Chaberton are also available.
• Classic triple. Rooms designed to accommodate three guests. They have a bathroom with shower or bathtub and a small balcony. In some, the small balcony offers a beautiful view of Mount Chaberton. Some can accommodate up to four guests, with double bed, single bed, 4th bed in a sofa bed and bathroom with fittings for guests with disabilities.
• Classic quadruple mountain view. Studio rooms for four guests, with a double bed and a sofa chair bed for two. A fifth bed can be added in a sofa bed. The bathroom is equipped for guests with disabilities and the two small balconies offer a splendid view of Mount Chaberton
• Superior double mountain view. On the 5th floor, in the most secluded and intimate area of our hotel, there are rooms designed for two guests, with the option of adding a cot. In addition to the amenities of the other room types, they have a coffee machine and a kettle with tea and herbal infusions. They have a bathroom with a bathtub and a small balcony that offers a splendid view of Mount Chaberton.
• Superior triple. Rooms for two guests with a double bed, with the possibility of adding a third single bed. In addition to the amenities of the other room types, they have a coffee machine and a kettle with tea and herbal infusions. They are on the 5th floor, in the most secluded and intimate area of our Hotel.
• Superior triple mountain view. Rooms designed for three guests. They are on the 5th floor, in the most secluded and intimate area of our hotel. In addition to the amenities of the other room types, they have a coffee machine and a kettle with tea and herbal infusions. They have a bathroom with a bathtub and a small balcony that offers a splendid view of Mount Chaberton.
• Superior Family Suite mountain view. They can accommodate from 4 to 5 people. They are on the 5th floor, in the most secluded and intimate area of our Hotel. They are made up of two rooms, one of which has a double bed; a room with a sofa bed and a sofa chair bed. In addition to the amenities of the other room types, they have a coffee machine and a kettle with tea and herbal infusions. They have a bathroom with a bathtub and a small balcony with a splendid view of Mount Chaberton
• Junior Suite. They accommodate up to 5 people. The living area has a double bed, while the bedroom has a sofa bed for 2 guests and a single bed. The bathroom is equipped with a bathtub. Two lovely small balconies complete the atmosphere. In some, the small balconies offer a nice view of Mount Chaberton.
• Family Suite. Designed for a family holiday with children, with the convenience of two bathrooms. They can accommodate from 2 to 5 people. They are made up of two rooms, one of which has a double bed; a room with a sofa bed and a sofa chair bed. The two bathrooms are one with a bathtub and one with a shower. In addition to the amenities of the other room types, they have a coffee machine and a kettle with tea and herbal infusions. It offers two lovely small balconies. In some, the small balconies offer a nice view of Mount Chaberton.
• Connecting. 56 sqm rooms for 4 guests, with the possibility of adding a cot. They have a living area with TV and sofa, large bedroom with double bed; bedroom with double bed and two bathrooms with bathtubs. They do not have a small balcony.
• Romantic Suite. Ideal for romantic couple getaways. They are comfortable suites for two people, made up of two rooms separated by a door: living area; bedroom with double bed, two bathrooms. In addition to the amenities of the other room types, they have a coffee machine and a kettle with tea and herbal infusions. Couverture service included and, for stays of at least 3 nights, a Welcome drink in the room (champagne and fresh fruit).

Upon request and with a small supplement, our Dog Room, designed to welcome small dogs up to 10 kg in weight, are available. These special rooms are equipped with food and water bowls, so your four-legged friend can feel at home, too.

At the Hotel Sansicario Majestic the day of departure check-out is scheduled by 10:00 a.m.

We remind you that check-out procedures must be completed the day before departure.

At the Hotel Sansicario Majestic on the day of arrival the rooms are handed over starting from 4:00 pm, regardless of the arrival time at the property.

Yes, the Hotel Sansicario Majestic is barrier-free, designed to offer a comfortable, obstacle-free stay to guests with disabilities.

We also have:

• specially equipped rooms
• reserved spaces in the parking area

N.B. No individual accompaniment service is provided.

Yes, by paying a supplement it is possible to add lunch with table service.

This option also includes:

• the children’s menu for our little guests, served at the table at lunch and at dinner. The desired dishes must be booked during dinner the previous day
• the lunch reserved for children and teenagers of Serenino and SerenUp Club

The full board supplement can be booked for stays of at least 3 nights and exclusively for the entire duration of the stay.

The rate is per person, per day, from 3 years of age, while children up to 3 years old (not yet turned 3) stay free of charge.

N.B. The microfiltered water is included; wine and other beverages are available at an extra charge.

At the Hotel Sansicario Majestic we welcome you with the Half Board option, designed to let you enjoy an unforgettable stay, immersed in the warm and welcoming atmosphere of our hotel.

This option includes:

• a hearty buffet breakfast
• a dinner with table service
• a snack afternoon free of charge
• a children’s menu served at the table both at lunch (for those who choose full board) and at dinner, to be booked during dinner the previous eveninge
• a supervised lunch together with our entertainment staff for children and teens

For those who choose half board, it will be possible to add lunch by purchasing individual meals.

You can enhance your stay with the full board, available with a small supplement. This includes:

• the lunch with table service
• a dedicated lunch designed specifically for our young guests of Serenino and SerenUp Club

N.B. Microfiltered water is included, while wine and other beverages are available at an extra charge.

Yes, at the Hotel Sansicario Majestic we are happy to offer the menu for children, designed for our young guests. This delicious menu is served:

• at lunch at the table with the parents for those on full board
• at dinner

If you have children, please book the menu during dinner the previous day, so we can prepare a special meal just for them.

The restaurants at the Hotel Sansicario Majestic observe the following hours:

Breakfast: 07.30 – 10.00
Lunch: 12.30 – 14.00
Dinner: 19.30 – 21.00

N.B. Bluserena reserves the right to change them.

At the Hotel Sansicario Majestic you can find a central restaurant with air-conditioned.

Yes, Bluserena reserves special attention to food intolerances, both in the offering and in providing correct information on the allergens in each dish offered. Although we cannot offer customization of our dishes to adapt them to individual allergies, in all our central restaurants we guarantee a basic assortment of gluten-free, lactose-free and egg-free foods.

N.B. Given the structural features of our kitchens, we cannot ensure the complete absence of contamination for any type of intolerance, except for packaged products.

Yes, if you have chosen the Full Board supplement at the Hotel Sansicario Majestic it is possible to start your stay with lunch or with dinner, by indicating this at the time of booking.

If you start with lunch, your stay will end with breakfast.

Yes, the tourist tax at the Hotel Sansicario Majestic is mandatory. Italian municipalities have the right to apply a tourist tax; therefore, if in force, it must be paid in accordance with current regulations, even if introduced or changed after the stay has been confirmed.

The following are exempt from paying the tourist tax, as provided for by the relevant municipal regulations in force:

• children under 12
• disabled guests and one accompanying person, upon presentation of medical certification

Yes, at the Hotel Sansicario Majestic it is possible to bring your own small dog:

• maximum 10 kg
• only if provided with health certification

The stay for pets must be booked in advance as it is subject to availability and is to be understood as subject to a fee.

Your dog will stay in the room, equipped with bowls for food and water, and will not be able to move around in common areas such as the restaurant, bar, pool, etc.

Food for the dog is not provided.