Bluserena
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health

Yes, at the GranSerena Hotel you can make use of doctors residing within the resort, always ready to take care of you, 24 hours a day. The medical office is open during the hours shown on the external notice boards, offering free visits both in the morning and in the afternoon.

You can still contact our Reception to book an appointment at other times and outside the medical office if necessary (for a fee).

 

Yes, near the GranSerena Hotel is located the Fasano Hospital (BR), about 13 km away.

services

At the GranSerena Hotel we offer a service for booking and purchasing medicines, to ensure you a peaceful, worry-free stay.

In addition, pharmacies are just a few km away, ensuring you easy and quick access to everything you need.

No, at the GranSerena Hotel, the shuttle service is not available.

Yes, at the GranSerena Hotel beach towels are:

  • included for guests on the All-Inclusive package, for all guests aged 8 and over
  • not included for guests on the Soft-Inclusive package; available to hire (for a fee).

Families staying in a Family room will receive as a complimentary gift two personalized Serenella beach towels.

Furthermore, for all guests who are members of the Club BluserenaPiù (with at least 5 points), free rental of one beach towel per person from age 12 is provided (with weekly change; additional washes are subject to a fee). A deposit will be required on site and will be returned at the end of the stay (benefit valid while supplies last).

Yes, at the GranSerena Hotel each room has a beach umbrella with two sunbeds. If you prefer a beach umbrella in the front rows and/or in the central sector, you can book it with a small extra charge.

Yes, at the GranSerena Hotel you can enjoy the new outdoor Thermal Park which offers:

  • a Kneipp path with alternating hot (32°) and cold (18°) thermal water
  • two whirlpool tubs with thermal water
  • sun terrace with umbrellas and sunbeds
  • a semi-Olympic swimming pool, also with thermal water at ambient temperature

Entry is subject to a fee (free for guests staying in hotel) and the experience lasts 45 minutes. The Thermal Park is accessible every day from 9:00 a.m. to 1:00 p.m. and from 3:00 p.m. to 7:00 p.m. by booking one of the available time slots. Time slots start every hour.


In addition, you can try the Terme di Torre Canne, accessible directly from the hotel. Among the most beautiful in Southern Italy, right on the sea, they are affiliated with the National Health Service and classified as Super first level. They offer:

  • respiratory treatments (inhalations and insufflations)
  • mud-bath therapy
  • physiotherapy
  • rehabilitation

It is advisable to book treatments in advance. For information and bookings, visit the page https://www.termeditorrecanne.it/en/book/.

Yes, on request, we we also offer car rental at advantageous rates during your stay at the GranSerena Hotel.

N.B. The service can be booked on site and is subject to a fee.

Yes, the GranSerena Hotel has a paid parking.

At the GranSerena Hotel, the Dreamteam Bluserena, a great professional entertainment staff, attentive and never intrusive, will make your holiday unforgettable and full of emotions, offering not only fun, but prompt and reliable services designed for the needs of adults and children alike:

  • the children’s and teens’ clubs
  • fitness
  • sports courses
  • tournaments
  • parties
  • games
  • dances
  • excursions

Every evening, in the large amphitheatre, musicals, cabaret, comedies and variety shows, shows curated down to the smallest detail.

Yes, at the GranSerena Hotel stroller rental is available, for a fee.

Yes, the GranSerena Hotel offers free Wi-Fi connection in all areas of the resort.

No, at the GranSerena Hotel there is no ATM for cash withdrawals.

During your stay at the GranSerena Hotel, regardless of the formula chosen, a great many services are included:

  • two cans of water in the room
  • table at the restaurant
  • use of the Baby Kitchen
  • crib
  • changing table
  • toilet reducer (upon request)
  • bottle warmer
  • baby bathtub and linen set
  • Baby Kit (products for children’s hygiene)
  • beach umbrella on the beach
  • entertainment
  • dance classes
  • shows
  • club for children and teens from 3 to 17 years old
  • for children and teenagers, supervised lunch with entertainers (in July and August, supervised dinner is also available, with clubs open until 11 p.m.)
  • swimming pools
  • sports fields and equipment
  • fitness area
  • group lessons in water and land sports
  • tournaments

sea, beach and swimming pools

The GranSerena Hotel has:

  • a large thermal-water swimming pool with water slides and whirlpool
  • a swimming pool dedicated to swimming and open during the summer season, both with large sun decks equipped with loungers and umbrellas
  • an indoor pool at the Mini Club
  • a semi-Olympic swimming pool in the SPA park

At the GranSerena Hotel the beach is of fine sand, private, equipped with sun umbrellas, two sun loungers, bar, changing rooms, showers, information desk. In the first rows the sun umbrellas are larger and equipped with a safe.

The hotel is directly on a fine sandy beach and the sea, with a sandy, gently sloping seabed, is suitable for children to swim.

travel and transfers

Yes, it is possible to book the transfer service from the airport or station to the GranSerena Hotel. We recommend booking the service in advance, providing the arrival and departure flight times.

In addition, if you need a child car seat, you can request it free of charge when booking an individual transfer (it is not available on shared transfers).

You can reach the GranSerena Hotel:

By car: A14 Milan-Bari South motorways or A1 to Naples/A16 to Cerignola/A14 to Bari South. From Bari South continue towards Brindisi on the SS16 dual carriageway to the Torre Canne exit.
By train: Fasano station is connected to the GranSerena Hotel Hotel by public transport.
By plane: Bari airport is 77 km away and Brindisi airport is 50 km away; transfer service from stations and airports is available on request.

bookings

At the GranSerena Hotel beach umbrellas in the front rows and in the central area are available upon request and for a fee, subject to availability. The request must be made at the time of booking.

sport

At the GranSerena Hotel you can do the following water sports at the Bluserena Seasport:

  • pedal boat
  • canoes
  • paddle surfing, with the option of group lessons (free) and private lessons (for a fee)
  • big sup (up to 8 people)
  • sailing and windsurfing, with the option of group lessons (free) and private lessons (for a fee)

Yes, at the GranSerena Hotel you can find:

  • swimming pools
  • floodlit five-a-side football pitches with artificial turf
  • tennis courts
  • padel courts
  • archery ranges
  • shooting ranges
  • table tennis tables
  • bowls courts
  • jazzminton court

 Furthermore, group (for free) or individual lessons (for a fee) are available in:

  • swimming
  • sailing
  • windsurfing
  • paddle surfing
  • padel
  • tennis
  • target shooting
  • archery

Yes, at the GranSerena Hotel there is a modern indoor fitness area, with assistance from qualified instructors at set times, equipped with:

  • isotonic machines
  • dumbbells
  • walking treadmill
  • spinning bikes
  • balance board
  • strength development rope

Yes, at the GranSerena Hotel you can do both in the fitness area and outdoors:

  • tennis
  • padel
  • bowls
  • archery
  • shooting
  • table tennis
  • yoga
  • zumba
  • tai chi stretch
  • nordic walking
  • jump fitness
  • aqua fitness
  • fan dance
  • indoor cycle experience
  • run across
  • aqua jump
  • aqua step

There is also a modern indoor fitness area, with assistance from qualified instructors at set times, equipped with:

  • isotonic machines
  • dumbbells
  • walking treadmill
  • spinning bikes
  • balance board
  • strength development rope

Yes, if you love dancing, at the GranSerena Hotel every day will be a party. Let yourself be swept away by the rhythms of:

  • salsa
  • merengue
  • bachata
  • cha cha cha

In addition, from 2026, an exciting new feature: Bluserena Baila Retrò, a full day dedicated to the most beloved group dances of the past—from the Macarena to the Limbo, from the Hully Gully to the Lambada, up to the famous Mambo No. 5 and many more.

There will be no shortage of daytime and evening events with the most loved group dances.

animation

At the GranSerena Hotel shows, musicals, variety and cabaret will accompany you every evening in our large amphitheaters, with fantastic costumes, thrilling choreography and beautiful live songs.

entertainment

At the GranSerena Hotel there are lots of exciting moments throughout the day. From morning to evening, the positive energy and infectious vitality of the Bluserena Dreamteam will lead you through a thousand activities, parties and games:

  • Club for children and teenagers
  • Yoga
  • Zumba
  • Tai chi Stretch
  • Nordic Walking
  • Jump fitness
  • Water Fitness
  • Fan Dance, dance and fitness together
  • free group sports courses
  • live music
  • sports tournaments
  • card tournaments
  • board games
  • dance lessons

children and young people

Yes, at the GranSerena Hotel in the room you will find everything you need for your baby’s well-being:

  • a cosy cot
  • a practical changing table
  • a WC reducer (on request)
  • a bottle warmer
  • a baby bath tub
  • a set of soft linen
  • a Baby Kit with gentle products for baby care

At the restaurant you will find a dedicated high chair.

In addition, there is the Baby Kitchen, a separate area where parents can prepare meals for their little ones. They will find food at mealtimes and everything they need to prepare it.

No, at the GranSerena Hotel there is no babysitting service for the youngest guests.

Yes, at the GranSerena Hotel with Serenino Serale children aged 3 to 9 can spend carefree and cheerful evenings in the company of many new little friends.

Serenino Serale is available every day except Sundays, after the Serenino Dance Show and until 11 p.m., from 1 June to 5 September 2026.

At the GranSerena Hotel there is an extensive program of activities designed for children and teenagers:

  • the Serenino Club for children aged 3 to 5 years with safe and tailor-made spaces, games, sea, sports, creative workshops. It includes:
    • the Serenino Dance Show evening show with Serenella and the “Serenella Wonderland”
    • the Discovery Picnic, Make it Art (artistic and creative workshop), Little Genius – Mad Scientist (science lab) and the Serenino Family Factory
    • assisted lunch from 01/06 to 05/09/2026

It is available every day except Sunday from 9:00 to 12:30 and from 15:00 to 18:30 or with continuous hours from 01/06 to 05/09/2026 (in July and August, open until 11 p.m. with the option of adding assisted dinner)

  • the SereninoPiù Club for children aged 6 to 10 years, which includes adventures, creativity, sports. It includes:
    • Discovery Picnic, Magic Experience (magic workshop), Crazy Style (creative and craft workshop) and Serenino Family Factory
    • assisted lunch from 01/06 to 20/09/2026

Children aged 9 years can choose whether to stay with SereninoPiù or move on to SerenUp.

It is available every day except Sunday from 9:00 to 12:30 and from 15:00 to 18:30 or with continuous hours from 01/06 to 05/09/2026 (in July and August, open until 11 p.m. with the option of adding assisted dinner)

  • the Serenino Evening for children aged 3 to 9 years

It is available every day from 21:00 to 23:00, from 01/06 to 05/09/2026.

  • the SerenUp for children aged 10 to 13 years. It includes:
    • activities tailored and experiences such as the Sea Cubs (sailing/windsurfing + canoeing + packed lunch) and A Night as Pirates (night in a tent), XXL Game (life-size and real-world board games) and Challenge Up (physical or intellectual challenges)
    • assisted lunch with staff from 01/06 to 05/09/2026

13-year-old kids can choose whether to stay with SerenUp or SerenHappy.

It is available every day except Sunday from 9:00 to 12:30 and from 15:00 to 18:30, from 01/06 to 05/09/2026 (in July and August, open until 11 p.m. with the option of adding assisted dinner)

  • the SerenHappy for kids aged 14 to 17. It includes:
    • experiences such as Animator for a day, Sunset Vibes (reserved aperitif), Explorer lunch (picnic/outdoor experience) and Survivor Fun, featuring challenges, skill tests, team games and strategy
    • sports and activities on the beach (sailing, windsurfing, canoeing, Big SUP, sailboat, paddle surfing, tournaments).
    • assisted lunch with staff from 01/06 to 05/09/2026

It is available every day except Sunday from 9:30 to 12:30 and from 15:00 to 18:30, from 01/06 to 05/09/2026 (in July and August, open until 11 p.m. with the option of adding assisted dinner).

In addition, there is a football school, a rhythmic gymnastics school, a dance school, and sports courses in swimming, tennis, sailing and windsurfing, as well as sporting competitions.

rooms

At the GranSerena Hotel you can enjoy the comfort of our 315 rooms, all equipped with Wi-Fi to stay connected, air conditioning, TV, mini-fridge, safe and private bathroom. You can choose between:

 

Classic
These rooms are designed for 2 guests, and in some it is possible to request the addition of a third bed. You may choose among several options: Classic rooms from the first to the fifth floor without balcony; Classic Sea View rooms with balcony and splendid sea view; Classic Balcony rooms.

 

Superior Balcony
Welcoming rooms with balcony, ideal for 2 or 3 guests, offering all the comfort you need. If you are travelling with more than two children under the age of 3, we will welcome your little ones with two foldable cots and one single bed with safety rails (in this case, the space will be slightly more compact). Superior Sea View rooms are also available, allowing you to enjoy an enchanting sea view. Some are equipped with bathrooms suitable for guests with disabilities.

Superior Quadruple Balcony
Comfortable rooms for 4 guests with private balcony. The double bed area is separated from the area with single beds by furnishing elements, ensuring both privacy and practicality. You may enrich your stay with the Superior Quadruple Sea View option, featuring a balcony with sea view.

 

Family
A 30 sq m retreat, perfect for families of 4. Located on the first floor without balcony, these rooms consist of two areas separated by a connecting door and a single bathroom. In addition to Classic amenities, you will find a kettle with tea and herbal infusions, a TV with Sky channels (available during the summer season), including children’s channels, and 2 complimentary Serenella beach towels. It is a space designed to offer comfort to the whole family.

Junior Suite Balcony
Spacious and bright, measuring 41–45 sq m, perfect for 4 guests. If you are travelling with more than two children under the age of 3, we will welcome your little ones with two foldable cots and one single bed with safety rails (in this case, the space will be slightly more compact). Located on the top floor (the top floor not served by a lift), they consist of a living area with double sofa bed and small sofa, and a sleeping area with double bed. The two areas are separated by furnishing elements. A large bathroom and a spacious balcony complete your relaxing environment. In addition to Classic amenities, you will find a kettle with tea and herbal infusions, an espresso machine, a TV with Sky channels (available during the summer season), and complimentary rental of one beach towel per person from 3 years of age, with daily change.

Junior Suite Sea View
Let yourself be enchanted by these 45 sq m suites, perfect for 4 guests. If you are travelling with more than two children under the age of 3, we will welcome your little ones with two foldable cots and one single bed with safety rails (in this case, the space will be slightly more compact). Located on the top floor (the top floor not served by a lift), they feature a large balcony offering a breathtaking sea view. They include a living area with double sofa bed and small sofa, and a sleeping area with double bed. The two areas are separated by furnishing elements. In addition to Classic amenities, you will find a kettle with tea and herbal infusions, an espresso machine, a TV with Sky channels (available during the summer season), and complimentary rental of one beach towel per person from 3 years of age, with daily change.

Dog Room

If you are travelling with your four-legged friend, our Classic Dog rooms are ready to welcome them. In your room, you will find a dog bed and bowls for food and water. Dogs weighing up to 5 kg are allowed. Availability is limited, so please book in advance.

At the GranSerena Hotel room, residence and beach umbrella must be vacated by 10:00 a.m. on the day of departure.

Available changing rooms with showers, linen and unattended luggage storage. Check-out procedures must necessarily be carried out the day before departure.

N.B. By booking the Late check-out the room (or residence) and the beach umbrella are available until 2:15 p.m. on the day of departure. The service is subject to a fee and limited availability (preferably to be booked at the time of confirmation or, on site, by 3:00 p.m. 2 days before departure).

At the GranSerena Hotel on the day of arrival the rooms are handed over starting from 4:00 pm, regardless of the arrival time at the property.

accessibility

Yes, the GranSerena Hotel is free of architectural barriers. In addition, available:

  • rooms for guests with disabilities
  • reserved spaces in the car park, in the amphitheatre and on the beach (near the walkway)

On the beach, a JOB chair, designed specifically for bathing in the sea, is available. Upon request, it is also possible to rent wheelchairs.

N.B. No individual accompaniment services are provided.

living room

At the GranSerena Hotel your stay begins with dinner. On the day of arrival, dinner will be served in one of the resort’s restaurants (at Bluserena’s discretion), not necessarily the main restaurant.

 

If included in the stay package, the price will also include lunch on the day of departure, which can be replaced with a packed lunch on request.

Yes, the tourist tax at the GranSerena Hotel is mandatory. Italian municipalities have the right to apply the tourist tax; therefore, if in force, it must be paid in accordance with current regulations, even if introduced or changed after confirmation of the stay.They are exempt from payment of the tourist tax, as provided for by the relevant municipal regulations in force:

  • children under 12 years of age
  • disabled persons and one accompanying person, upon presentation of medical certification
  • residents in the Municipality of Fasano

In addition, a 50% reduction is provided for those undergoing SPA treatments who have a medical prescription.

restaurants

Yes, you can choose themed restaurants other than the central one, free of charge and open at least 6 days out of 7, for a different lunch or dinner every day.

 

At the GranSerena Hotel you can book:

  • the restaurant Il Gusto, with table service

 

Available from 08/06 to 19/09/2026.

 

If you prefer to stay under the beach umbrella, you can book our Sea Box, to enjoy on the beach.

 

All restaurants can be booked the previous day from the online area https://www.bluserena.it/go/. You can book the themed restaurants until availability runs out.

The restaurants at the GranSerena Hotel observe the following hours:

Breakfast: 07.30 – 10.00
Lunch: 12.30 – 14.00
Dinner: 19.30 – 21.00

N.B. Bluserena reserves the right to change them.

At the GranSerena Hotel you can find a central restaurant with air-conditioned dining rooms and the Patio, a shaded outdoor area, surrounded by the garden’s greenery or on a terrace. The Patio, available from 24/05 to 12/09, is free of charge and you can book it when you confirm your holiday.

In addition, you can choose a themed restaurants different from the central one, free of charge and open at least 6 days out of 7, bookable the day before via the Bluserena app:

  • At the GranSerena Hotel, Trattoria Il Gusto, open for lunch and dinner, with table service (from 08/06 to 19/09/2026).

If you love having lunch by the sea, you can enjoy our Sea Box, bookable while availability lasts and to be enjoyed under your parasol.

N.B. Wherever you choose to eat, in the themed restaurants or on the beach with our Sea Box, the booking will be valid for the entire room and not for individual guests. In case of bad weather, if you have booked the Patio or the themed restaurants, you can move to the central restaurant. On the day of your arrival, a dinner awaits you in one of the resort’s restaurants, chosen by us to offer you the best welcome.

Yes, Bluserena pays particular attention to food intolerances, both in the offering and in providing correct information on the allergens in each dish offered. Although we cannot offer customization of our dishes to adapt them to individual allergies, in all our central restaurants we guarantee a basic selection of gluten-free, lactose-free and egg-free foods.

N.B. Given the structural characteristics of our kitchens, we cannot ensure the complete absence of cross-contamination for any type of intolerance, except for packaged products.

Yes, during the booking phase, it is possible to choose the table location in the central restaurant (subject to availability).

At the GranSerena Hotel three different options are available:

  • table in the indoor dining rooms, assigned to the family for the entire stay (for a fee)
  • table at Il Patio, a shaded outdoor area outside the central restaurant, assigned to the family for the entire stay (free)

table in a shaded outdoor area, for the family, not assigned, therefore not the same for the entire stay (free)

pets

Yes, at the GranSerena Hotel it is possible to bring your own small dog:

  • maximum 5 kg
  • only if provided with health certification

The stay for pets must be booked in advance as it is subject to availability and is to be understood as subject to a fee.

Your dog will stay in the terrace or balcony of your room, equipped with a kennel and bowls for food and water, and may move around in all areas of the resort on a leash and with a muzzle, with the exception of:

  • theatre
  • indoor restaurant area and the Baby Kitchen
  • beach
  • pool and solarium
  • Spray park
  • sports fields

For guests with a small dog, there is a reserved area in the outdoor area of the restaurant, to be requested at the time of booking, subject to availability.

Dog food is not provided.

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